When you’ve checked your internet connection and restarted your app but you’re still having trouble, then you might want to check Snapchat server status to see if it’s down. It can take much time for your phone apps to start back up. For a hard restart simply turn your phone all the way off with the power button for a couple of seconds and turn it back on. Then hold your finger on the screen and let go.Ī simple restart can help with server issues and the app cache. If you have an Android phone that is a 10 or later simply swipe up from the bottom of the screen.
You might have to hit the load button for it to start back up.įor Android users, the process is quite similar. If you have an older version you will need to double tap the home button to see your list of apps and swipe up to restart it. When you’ve found it you simply swipe up to close it. To do this, simply close Snapchat and then reopen it.įor IOS users with an iPhone X and later all you need to do is go to your home screen and swipe it up from the bottom of the screen.įrom there you will scroll left or right until you find your Snapchat app. If restarting your router doesnt’ work, then try restarting your Snapchat app. When you rejoin wifi you might have to have network permission before allowing you to connect. Server outages happen more often than not and will automatically kick you off requiring you to recheck the internet service provider. Sometimes all it takes is a quick restart in order to fix the problem. If you’re already on a wifi connection, then try restarting your router. If you’re on a cellular data connection, try switching to Wi-Fi. The first thing you should do when your snaps aren’t loading is to check your network connection. Whatever the reason, we’ll help you troubleshoot the problem so that you can get back to snapping as soon as possible. It could also be because you’ve been using Snapchat for a long time and your app is outdated. It might be because you have a poor internet connection, or it might be because the Snapchat servers are down. There can be a number of reasons why your snaps aren’t loading. Before we get into the nitty-gritty of how to fix this error, it s important to understand why it happens in the first place.
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